A change is as good as a rest

We have a change control document that needs to be filled in before changes can be done to produciton systems.  This is not a technical document, but since the PMs throw their hands in the air and say "I don't know how to do those!" the technical peeps end up filling in fields in a non-technical document, trying to answer questions they don't know the answers too. We all know the best thing to do in that situation is to either guess, or be a smart ass.